Shipping policy
SHIPPING INFORMATION
Our Commitment to Quality
- Ships from verified suppliers with 97.8% satisfaction rating
- Quality products sourced direct from manufacturer for best prices
- Sourced globally for exceptional value
- All products include manufacturer warranty
SHIPPING DESTINATIONS: We ship worldwide to the following countries:
- Canada
- United States
- United Kingdom
- Australia
- Belgium
- India
- And 228+ other international destinations
SHIPPING OPTIONS & DELIVERY TIMES:
Free Standard Shipping:
- All destinations: 7-15 business days
- No minimum order required
Our Guarantees:
- Full delivery guarantee and returns available for USA orders only within 7 days (see return policy for details)
- Refund if package lost or damaged
- $1 CAD coupon if delivery is delayed beyond stated timeframe
- Full refund if no delivery within 35 days
- Secure payments - we protect your personal details
- 24/7 customer support available
ADDITIONAL COSTS: International customers may be responsible for customs duties and taxes upon delivery. These fees are determined by your local customs office and are not included in our shipping costs.
**IMPORTANT POLICIES:**
**Customs and Import Taxes:**
Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
**Cancellations:**
Cancellations are not accepted once orders are processed.
**Customer Support:**
Please contact us if you have any problems with your order - we're here to help!
**Important Tariff Notice (Updated August 1, 2025):**
Please note that effective August 1, due to recent tariffs, additional duty charges may be applied to your purchase. This additional charge will be collected at your end upon receipt. We apologize for this and hope that it is temporary.
DIGITAL PRODUCTS: Digital downloads are delivered instantly via email after purchase confirmation.